At Neoron, accessible from https://neoron.co.uk, one of our top priorities is the privacy of our visitors and clients. This Privacy Policy outlines the types of information that Neoron collects and how we use, process, and protect it.
If you have any questions or require more information, please contact us at: info@neoron.co.uk
1. Scope
This Privacy Policy applies only to information collected through our website and related online services. It does not apply to offline data collection or to any services not operated by Neoron.
2. Who We Are
Neoron provides Bespoke AI Voice Agent Solutions to businesses, enhancing customer service efficiency through AI-driven voice automation. In providing these services, we are committed to maintaining strong data protection practices.
3. Consent
By using our website or providing us with personal data, you consent to the collection, use, and storage of your information in accordance with this Privacy Policy.
4. Information We Collect
We may collect personal and technical data through the following means:
A. Directly from You:
- Name
- Company name
- Business email address
- Phone number
- Any messages or documents you submit through our contact forms
b. Account Registration:
- Business contact details
- Job role
- Project requirements
c. Subscription or Download Forms:
- Information provided to access resources, white papers, or product demos
d. Automatically via Website Analytics:
- IP address
- Browser type
- Device type
- Referral URLs
- Pages visited and interaction data
- Date and time of access
5. How We Use Your Information
We use your data to:
- Provide and operate our website and services
- Respond to your inquiries or service requests
- Improve our products and develop new features
- Send you updates, marketing material, or event invitations (with consent)
- Analyze site usage and enhance user experience
- Prevent fraud and ensure security
6. Cookies and Tracking Technologies
We use cookies to:
- Understand user preferences
- Analyze traffic and site performance
- Enhance navigation and personalize your experience
You can manage cookies through your browser settings. Learn more about cookies at: https://www.allaboutcookies.org
Data Retention: Cookie-related data is retained for up to 26 months.
7. Log Files
Neoron follows standard practices in logging website traffic, which may include:
- IP addresses
- Browser type
- ISP
- Date/time stamps
- Referring and exit pages
This information is not linked to personally identifiable data and is used for internal analysis and website optimization.
8. Third-Party Sharing
We do not sell your data. However, we may share it with:
- Trusted third-party service providers (e.g., hosting, analytics, CRM tools) under strict data protection agreements
- Legal authorities, when required to comply with the law
- Partners assisting in the delivery or improvement of our services (under confidentiality and data processing agreements)
Some third-party tools may involve data transfer outside the UK or EU. We ensure such transfers are compliant with UK GDPR standards.
9. Your Data Protection Rights (UK & EU GDPR)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data under certain conditions
- Object to or restrict processing of your data Withdraw consent at any time (e.g., for marketing emails)
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, contact us at: info@neoron.co.uk
10. Data for Business Development
If you have engaged with us regarding our AI solutions or requested a demonstration, we may retain your business contact details for up to 2 years for follow-up and marketing purposes—unless you request earlier removal.
11. Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based system is 100% secure.
12. Third-Party Websites
Our website may contain links to other sites. We are not responsible for the content, privacy practices, or terms of those sites. Please review their privacy policies independently.
13. Children’s Privacy
Neoron’s services and website are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the “Last Updated” date. Continued use of the website after updates constitutes agreement to the revised policy. Last updated: June 5, 2025
15. Contact Us
If you have any questions about this Disclaimer, please contact:
Neoron Ltd
📍 934 Stockport Rd, Manchester M19 3AB, UK📧 info@neoron.co.uk 🌐 https://neoron.co.uk
At NEORON, We offer AI-powered agents that sound human, act smart, and get the job done; across departments at affordable packages.
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